Make payments, check your balance, track your usage and more
Check for works, leaks and water quality reports
If you need extra support due to age, illness, disability, or have children under the age of five, we can help
Register for Priority Services
You're not alone. If you're struggling to pay your bill, we've got lots of ways we can help you
Talk to us about financial support
Find out how to protect your home and stop your pipes from freezing
Read our winter weather advice
Find out where you can make savings to reduce your water bill. You'll save money on your energy bills too
How can you save?
Find out why your water bill is higher than expected and what you can do
Find out why your bill is higher
Our mission: clean, clear water that tastes good. Learn about colours in water, tastes, smells and more
Find out more about water quality
At Essex & Suffolk Water, we love finding people with potential
Find new opportunities
Be part of a world-class infrastructure programme delivering for our customers
Find out more
Every five years, we produce a Business Plan that sets out all the things we want to deliver for our customers, communities and environment
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